Guest Experience Server | Fine Dining & Perks

Menus and Venues; Philadelphia (Philadelphia County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement plan

Job summary

URBN is seeking a friendly, attentive server to provide an exceptional dining experience for guests. You will uphold service standards and work with the team to ensure smooth operations.

You will greet guests, describe specials, pair beverages, take orders, deliver meals, clear tables, and handle payments. Candidates should have restaurant experience and a professional demeanor.

This on-site role in Philadelphia offers full-time hours with benefits and opportunities to grow within URBN.

Qualifications

• Previous experience in a comparable restaurant preferred.
• Strong work ethic and excellent multitasking skills.
• Personable and professional demeanor.
• Passion for great food and service.
• Ability to stand for long periods (up to 8 hours).
• Ability to reach, bend and stoop.

Responsibilities

• Welcome and greet guests.
• Inform guests of specials and menu changes.
• Make recommendations and beverage pairings.
• Answer questions about the menu including origins and preparation.
• Answer questions about beverages and their aromas and flavors.
• Answer questions about restaurant functions and services across our brands.
• Take food and beverage orders and enter them into the POS.
• Deliver food and beverages to guests in a timely manner.
• Clear and reset settings between courses.
• Perform side work before, during and after each shift.
• Maintain clean service areas.
• Monitor and ensure guest satisfaction and respond to requests.
• Prepare final bill and process payments (credit cards or cash).
• Assist fellow staff as needed to ensure smooth operation.
• Thank guests and invite them to return.
• Be available to fill in as needed to support management.

Skills

Customer service

Multitasking

Professional demeanor

Passion for food/service

Stamina for long shifts

Job description

URBN is seeking a friendly, attentive server to provide an exceptional dining experience for guests. You will uphold service standards and work with the team to ensure smooth operations.

You will greet guests, describe specials, pair beverages, take orders, deliver meals, clear tables, and handle payments. Candidates should have restaurant experience and a professional demeanor.

This on-site role in Philadelphia offers full-time hours with benefits and opportunities to grow within URBN.