Guest Experience Server — Fast-Paced Dining

Universal Store; Lubbock (TX); On-site; USD 14,000 - 22,000; Full time

Job summary

IHOP in Lubbock, TX is seeking a friendly server to provide prompt, courteous service to every guest. Responsibilities include greeting guests, seating, taking orders, delivering meals, and handling remittance as required.

You will memorize IHOP terminology, follow service guidelines, keep dining areas clean, and collaborate with team members to ensure a high-quality guest experience. Prior experience is helpful but not required; ability to read English and work a physical shift are essential.

Qualifications

• Ability to read and comprehend instructions and memos.
• Basic math and cash handling skills.
• Ability to read and speak English well enough to understand guest checks.

Responsibilities

• Greet guests, seat guests, talk and serve orders.
• Take guest remittance as required and handle payments.
• Clear and reset tables, clean dining areas and seating.
• Stock and rotate supplies in service areas per shift.
• Comply with health, sanitation, and safety guidelines.
• Follow IHOP SOP and service guidelines to ensure guest satisfaction.
• Assist with other tasks as assigned by management.
• Participate in IHOP N Go program as assigned.

Skills

Language skills

Math skills

Reasoning ability

IHOP training

Education

Prior experience optional

Job description

IHOP in Lubbock, TX is seeking a friendly server to provide prompt, courteous service to every guest. Responsibilities include greeting guests, seating, taking orders, delivering meals, and handling remittance as required.

You will memorize IHOP terminology, follow service guidelines, keep dining areas clean, and collaborate with team members to ensure a high-quality guest experience. Prior experience is helpful but not required; ability to read English and work a physical shift are essential.