Guest Experience Server & Entertainer

Hard Rock Hotel & Casino Ottawa; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

The Server at Hard Rock Hotel & Casino Ottawa will guide guests through a memorable experience by taking orders, running food, processing payments, and providing engaging, knowledgeable service.

We value a high school diploma (or equivalent), a calm demeanor in fast-paced settings, strong organization, and a friendly attitude toward guests. Food safety certification may be required in some regions.

Qualifications

• High School diploma or equivalent.
• Food safety procedures and possible certification before serving food or alcohol.
• Maintain calm, organized, and urgent pace in a busy cafe environment.
• Positive, friendly attitude toward guests.

Responsibilities

• Take guests' orders accurately.
• Run food to tables in a timely manner.
• Handle cash and other forms of payment.
• Process sales transactions using a point-of-sale system.
• Verify guest ages for alcohol service where required.
• Demonstrate responsible alcohol service.

Skills

Calm under pressure

Organized

Attention to detail

Customer friendly

Product knowledge

Alcohol service

Education

High School diploma

Job description

The Server at Hard Rock Hotel & Casino Ottawa will guide guests through a memorable experience by taking orders, running food, processing payments, and providing engaging, knowledgeable service.

We value a high school diploma (or equivalent), a calm demeanor in fast-paced settings, strong organization, and a friendly attitude toward guests. Food safety certification may be required in some regions.