Guest Experience Server – Dynamic Dining Pro

benchmark; Crotonville (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

Pyramid Global Hospitality is seeking a highly motivated Server for Windrose on Hudson, a Riverside Conference Experience near Croton Bay, with 248 guestrooms and over 70,000 square feet of meeting space. You will greet guests, take orders, and guide guests through menu selections while coordinating with back-of-house to ensure accurate delivery.

The role requires excellent customer service and teamwork, with weekend and holiday availability.

Qualifications

• High school education preferred or equivalent experience.
• One month of related experience or training acceptable.
• Combination of education and experience considered.

Responsibilities

• Greet guests warmly in the dining room and take food and beverage orders.
• Explain menu items and ingredients; accommodate dietary preferences when possible.
• Coordinate with back-of-house to ensure correct order preparation and delivery.
• Deliver food promptly and maintain professional service standards.
• Maintain sanitation and set up of dining area before and after service periods.
• Collaborate with staff from other departments for events or special functions.
• Attend to guest inquiries and address complaints with discretion and courtesy.

Education

High school education or equivalent

Job description

Pyramid Global Hospitality is seeking a highly motivated Server for Windrose on Hudson, a Riverside Conference Experience near Croton Bay, with 248 guestrooms and over 70,000 square feet of meeting space. You will greet guests, take orders, and guide guests through menu selections while coordinating with back-of-house to ensure accurate delivery.

The role requires excellent customer service and teamwork, with weekend and holiday availability.