Guest Experience Server – Dining Excellence

Provo Marriott Hotel and Conference Center; Provo (UT); On-site; USD 24,000 - 42,000; Full time

Job summary

Generation Hospitality Group is seeking a Server to provide table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring guests have a pleasant dining experience.

Duties also include greeting guests, presenting menus, answering questions, handling payments, and assisting with general restaurant tasks; the ideal candidate will have excellent interpersonal skills, be well organized, and able to operate POS systems.

Qualifications

• Must be at least sixteen years old (at least 21 to serve alcoholic beverages).
• Previous server experience preferred.
• Must successfully complete restaurant’s training course.

Responsibilities

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers’ checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Skills

Interpersonal skills

Customer service

POS systems

Organized

Education

16+ years old

Alcohol service age 21+

Server training completed

Tools

POS systems

Job description

Generation Hospitality Group is seeking a Server to provide table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring guests have a pleasant dining experience.

Duties also include greeting guests, presenting menus, answering questions, handling payments, and assisting with general restaurant tasks; the ideal candidate will have excellent interpersonal skills, be well organized, and able to operate POS systems.