PM Server

Generation Hospitality; Provo (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Generation Hospitality is seeking a friendly Server to provide table service and contribute to a pleasant dining experience. You will take orders, deliver food and beverages, and assist with training new hires while ensuring accuracy and hospitality.

The ideal candidate has strong interpersonal skills, is organized, proficient with POS systems, and able to work in a fast-paced environment. Prior serving experience is preferred, and you must be at least sixteen years old (21+ for alcohol).

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to operate point-of-sale systems.
• Must be at least sixteen years old; 21+ to serve alcoholic beverages.
• Previous server experience preferred.

Responsibilities

• Greets customers and ensures table readiness with a clean setup.
• Takes and delivers food and beverage orders.
• Assists with training new hires.
• Prepares checks and processes payments.
• Maintains dining area and assists with side tasks as needed.
• Ensures order accuracy and customer satisfaction.

Skills

Interpersonal skills

Customer service

POS systems

Job description

About this position

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, training new hires to do the same, and ensuring that patrons have a pleasant dining experience.

Duties/Responsibilities:

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers’ checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education and Experience:

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Must successfully complete restaurant's training course.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

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