Guest Experience Server

Geronimo Hospitality Group; Northern (KY); Hybrid; USD 17,000 - 34,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group is seeking a Server to deliver outstanding guest service in a fast-paced dining environment. You will take food and beverage orders, assist with table settings, and maintain a clean, welcoming service area to ensure a high-quality dining experience.

As a team member, you will promote a warm atmosphere, help guests choose menu items, and uphold consistent hospitality standards. Equal opportunity employer, dedicated to guest satisfaction.

Qualifications

• You are at least 18 years of age.
• You have basic math skills (able to add, subtract, and count change back to customer).
• You have legible handwriting, strong customer service and verbal communication skills

Responsibilities

• Take customers’ food and beverage orders.
• Assist with setting tables and rearranging tables to accommodate parties.
• Maintain cleanliness standards in restaurant, wait-station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
• Present a clean and professional appearance at all times.
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

Skills

Customer service

Verbal communication

Basic math

Tools

MICROS POS

Square POS

Job description

Geronimo Hospitality Group is seeking a Server to deliver outstanding guest service in a fast-paced dining environment. You will take food and beverage orders, assist with table settings, and maintain a clean, welcoming service area to ensure a high-quality dining experience.

As a team member, you will promote a warm atmosphere, help guests choose menu items, and uphold consistent hospitality standards. Equal opportunity employer, dedicated to guest satisfaction.