Guest Experience Server – Boutique Hotel Dining

Kimpton Hotels & Restaurants; New Orleans (LA); On-site; USD 17,000 - 30,000; Full time

Job summary

Kimpton Hotels & Restaurants in New Orleans seeks a hospitality professional to deliver an exceptional dining experience and support a busy restaurant team. You will greet guests, ensure timely service, and help maintain a clean, safe, and welcoming environment for coworkers and guests alike.

Ideal candidates have 1 year in a related role, food handling certification, strong multitasking, and the ability to learn the POS system and menu details.

Qualifications

• 1 year of experience in a related or supportive role.
• Food Handler Certification and Alcohol Awareness Certification (if applicable).
• Ability to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present menu and allergy information to guests.
• Knowledge of or ability to learn the Restaurant POS system is required.
• Highly motivated and flexible, with the ability to take initiative.
• Flexible schedule and are able to work evenings, weekends, and holidays when needed.

Responsibilities

• Greet and welcome restaurant guests.
• Deliver food to tables promptly and at proper temperature.
• Deposit dishes appropriately in the dish-room or specified area.
• Clean and set tables according to restaurant standards, empty trash regularly, stock bussing stations.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).
• Clean stations, including sweeping floor using the tools provided.
• Perform buffet set-up and refill if needed.
• Assist in Room Service if needed.
• Assist other restaurant personnel with tasks when necessary.
• Attend all trainings and meetings and communicate with staff and management.

Skills

Guest service

Communication

Multitasking

Tools

POS system

Job description

Kimpton Hotels & Restaurants in New Orleans seeks a hospitality professional to deliver an exceptional dining experience and support a busy restaurant team. You will greet guests, ensure timely service, and help maintain a clean, safe, and welcoming environment for coworkers and guests alike.

Ideal candidates have 1 year in a related role, food handling certification, strong multitasking, and the ability to learn the POS system and menu details.