Guest-Focused Restaurant Support & Runner

Kimpton Hotels & Restaurants; New Orleans (LA); On-site; USD 17,000 - 28,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking team members for our New Orleans dining venues. The role focuses on delivering a high-quality dining experience with attentive, courteous, and accurate service to guests.

You will greet guests, deliver meals promptly, maintain a clean dining environment, and learn menu details, allergies, and wine/beverage offerings to assist guests effectively. Flexible schedule and teamwork are essential.

Qualifications

• 1 year of experience in a related or supportive role is preferred.
• Food Handler Certification
• Alcohol Awareness Certification (if applicable).
• Able to learn, retain, and present product, menu, and allergy information to guests.

Responsibilities

• Greet and welcome restaurant guests.
• Deliver food to the tables ensuring that it is delivered promptly and of the appropriate temperature.
• Deposit dishes appropriately in the dish-room or specified area.
• Clean and set tables according to restaurant standards, empty all trash containers regularly, stock bussing stations.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).
• Clean stations, including sweeping floor using the tools provided.
• Perform buffet set-up and refill if needed.
• Assist in Room Service if needed.
• Assist other restaurant personnel with tasks when necessary.
• Attend all company and/or restaurant required trainings and meetings.
• Communicate with other staff and management.

Skills

Restaurant experience

Customer service

Multitasking

Tools

Restaurant POS system

Job description

Kimpton Hotels & Restaurants is seeking team members for our New Orleans dining venues. The role focuses on delivering a high-quality dining experience with attentive, courteous, and accurate service to guests.

You will greet guests, deliver meals promptly, maintain a clean dining environment, and learn menu details, allergies, and wine/beverage offerings to assist guests effectively. Flexible schedule and teamwork are essential.