Rockstar Guest Experience Server

141 Hard Rock Cafe International (STP) Inc; Honolulu (HI); On-site; USD 35,000 - 52,000; Full time

Job summary

141 Hard Rock Cafe International (STP) Inc. is seeking a friendly and energetic Server to guide guests through the Hard Rock experience.

You will take orders, run food, handle payments, check IDs, and demonstrate strong product knowledge while delivering memorable, high-energy service in a fast-paced, iconic environment.

Maintain a clean station, upsell with confident recommendations, and collaborate with team to ensure smooth service from opening to closing shifts.

Qualifications

• Experience taking orders and serving food
• Cash handling and POS transactions
• Verify identifications for guests under 30
• Knowledge of alcohol service and responsible service
• Excellent communication and upselling skills
• Maintain clean and organized station
• Open/close and side duties
• Direct guests to areas and restrooms

Responsibilities

• Take guests’ orders and run food.
• Handle cash & other payment forms.
• Make proficient sales transactions using a POS system.
• Check IDs for guests who appear under 30.
• Demonstrate knowledge of all menu items.
• Upsell with proven techniques.
• Maintain a clean and organized station.

Skills

Guest service

Cash handling

POS system

Alcohol service

Upselling techniques

Communication

Multitasking

Product knowledge

Table maintenance

Job description

141 Hard Rock Cafe International (STP) Inc. is seeking a friendly and energetic Server to guide guests through the Hard Rock experience.

You will take orders, run food, handle payments, check IDs, and demonstrate strong product knowledge while delivering memorable, high-energy service in a fast-paced, iconic environment.

Maintain a clean station, upsell with confident recommendations, and collaborate with team to ensure smooth service from opening to closing shifts.