Cafe Server: Create Memorable Guest Experiences

Hard Rock Hotel & Casino Ottawa; Ledyard (CT); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Hard Rock Cafe is seeking a server to guide guests through their experience, take orders, run food, and handle payments with a POS system. The role emphasizes product knowledge and engaging service.

You will demonstrate responsible alcohol service, assist with upselling, and maintain a clean, efficient station in a fast-paced cafe environment. A focus on memorable guest experiences is essential.

Aufgaben

• Taking guests’ orders.
• Running food.
• Handling cash and other forms of payment.
• Processing sales with a POS system.
• Checking IDs for guests who appear under 30.
• Demonstrating responsible alcohol service.
• Demonstrating product knowledge.
• Suggestive selling using proven techniques.
• Answering questions politely.
• Maintaining a clean, organized station.
• Opening, closing, and side duties related to station setup and cleanup.
• Directing guests to areas and restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Jobbeschreibung

Hard Rock Cafe is seeking a server to guide guests through their experience, take orders, run food, and handle payments with a POS system. The role emphasizes product knowledge and engaging service.

You will demonstrate responsible alcohol service, assist with upselling, and maintain a clean, efficient station in a fast-paced cafe environment. A focus on memorable guest experiences is essential.