Guest Experience Server & Bar Service Pro

Mayflower Park Hotel; Seattle (WA); On-site; USD 36,000 - 52,000; Full time

Job summary

The Mayflower Park Hotel in Seattle seeks an attentive food & beverage team member to provide courteous service, greet guests, take orders, describe menu items, and assist with table setup and cleanup. You will verify age for alcohol service and ensure responsible service in a fast-paced hotel restaurant.

The role requires strong communication, reliability, and basic computer skills, with opportunities to grow within a dynamic hospitality team at a landmark property.

Qualifications

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, both verbal and written.
• Must have excellent leadership capability and customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to effectively deal with internal and external customers, some with patience, tact and diplomacy.
• Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
• Self-driven and able to work independently.
• Knowledge of table and bar service.
• Knowledge of spirits, beer, wine, and flavor profiles.

Responsibilities

• Greet all guests in a welcoming and friendly manner.
• Take guest food and beverage orders.
• Describe menu items, ingredients, and methods of preparation.
• Suggest menu products to customers.
• Clear, clean, and reset tables as needed.
• Verify customers identification and confirm it meets legal drinking age.
• Ensure that minors and intoxicated persons are not served alcoholic beverages.
• Perform opening and closing procedures, and side work duties as assigned.
• Operate a cash register/POS and handle payments accurately.
• Assist guests professionally and courteously with high standards of service.

Skills

Customer service

Communication

Leadership

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Micros POS

Windows OS basics

MS Office basics

PMS

POS system

Job description

The Mayflower Park Hotel in Seattle seeks an attentive food & beverage team member to provide courteous service, greet guests, take orders, describe menu items, and assist with table setup and cleanup. You will verify age for alcohol service and ensure responsible service in a fast-paced hotel restaurant.

The role requires strong communication, reliability, and basic computer skills, with opportunities to grow within a dynamic hospitality team at a landmark property.