Guest Experience Server | 401K + Paid Leave

DineAmic Hospitality; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Leave

Commuter Benefits

401K + Match

Company-paid Employee Assistance Plan

Food & Beverage Discounts

Job summary

DineAmic Hospitality’s Violi is seeking a guest-focused Server to deliver memorable dining experiences in a fast-paced environment in Chicago. You will excel in high-energy service, communicate effectively with guests and teammates, and contribute to rewards and guest engagement initiatives.

Responsibilities include menu knowledge, allergen awareness, accurate order entry, timely delivery, and collaboration with kitchen and bar staff. Previous high-volume service is preferred.

Qualifications

• Minimum 2 years serving in a full-service restaurant.
• Strong knowledge of food and beverage service fundamentals.
• Must meet state age requirements to serve alcohol.
• Valid alcohol service certification and food safety certification.

Responsibilities

• Provide attentive, knowledgeable service from greeting to farewell.
• Demonstrate menu knowledge, allergens, and make recommendations.
• Enter orders accurately into the POS system and pace service.
• Monitor tables and anticipate guest needs.
• Collaborate with kitchen, bar, and support staff for seamless service.
• Deliver food and beverages promptly and ensure order accuracy.
• Encourage rewards program sign-ups and guest engagement initiatives.
• Process guest payments efficiently per company procedures.
• Maintain a clean, organized dining area during service.
• Complete opening, running, and closing side work as assigned.
• Uphold responsible alcohol service standards per regulations.
• Address guest concerns professionally and escalate as needed.
• Follow sanitation and food safety guidelines; support team during peak times.
• Review BEOs for private dining or events and execute accordingly.

Skills

Customer service

Communication skills

Teamwork

POS system knowledge

Allergen awareness

Education

Alcohol service certification

Food safety certification

Tools

POS system

Job description

DineAmic Hospitality’s Violi is seeking a guest-focused Server to deliver memorable dining experiences in a fast-paced environment in Chicago. You will excel in high-energy service, communicate effectively with guests and teammates, and contribute to rewards and guest engagement initiatives.

Responsibilities include menu knowledge, allergen awareness, accurate order entry, timely delivery, and collaboration with kitchen and bar staff. Previous high-volume service is preferred.