Server - Violi Oak Brook

DineAmic Hospitality; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Leave

Commuter Benefits

401K + Match

Company-paid Employee Assistance Plan

Food & Beverage Discounts

Job summary

DineAmic Hospitality’s Violi is seeking a guest-focused Server to deliver memorable dining experiences in a fast-paced environment in Chicago. You will excel in high-energy service, communicate effectively with guests and teammates, and contribute to rewards and guest engagement initiatives.

Responsibilities include menu knowledge, allergen awareness, accurate order entry, timely delivery, and collaboration with kitchen and bar staff. Previous high-volume service is preferred.

Qualifications

• Minimum 2 years serving in a full-service restaurant.
• Strong knowledge of food and beverage service fundamentals.
• Must meet state age requirements to serve alcohol.
• Valid alcohol service certification and food safety certification.

Responsibilities

• Provide attentive, knowledgeable service from greeting to farewell.
• Demonstrate menu knowledge, allergens, and make recommendations.
• Enter orders accurately into the POS system and pace service.
• Monitor tables and anticipate guest needs.
• Collaborate with kitchen, bar, and support staff for seamless service.
• Deliver food and beverages promptly and ensure order accuracy.
• Encourage rewards program sign-ups and guest engagement initiatives.
• Process guest payments efficiently per company procedures.
• Maintain a clean, organized dining area during service.
• Complete opening, running, and closing side work as assigned.
• Uphold responsible alcohol service standards per regulations.
• Address guest concerns professionally and escalate as needed.
• Follow sanitation and food safety guidelines; support team during peak times.
• Review BEOs for private dining or events and execute accordingly.

Skills

Customer service

Communication skills

Teamwork

POS system knowledge

Allergen awareness

Education

Alcohol service certification

Food safety certification

Tools

POS system

Job description

Brought to you by DineAmic Hospitality, Violi offers classic Greek taverna-style dishes in a beautiful dining space inspired by Mykonos.

Servers are responsible for delivering exceptional guest experiences in our fast-paced, high-volume, full-service restaurant environment. This role requires strong food and beverage knowledge, attention to detail, and a commitment to consistency and teamwork. Servers execute all steps of service with precision, warmth, and efficiency while maintaining a clean, organized, and welcoming dining environment.

Successful candidates are hospitality-driven professionals who thrive in high-energy settings, communicate effectively with guests and team members, and take pride in creating memorable dining experiences. Servers deliver excellent service that promotes guest loyalty and encourages return visits, collaborate closely alongside bartenders and support staff to ensure seamless service, and help introduce guests to the restaurant’s rewards program and other guest engagement initiatives when appropriate.

Essential Responsibilities + Duties

• Provide attentive, knowledgeable, and personalized service to guests from greeting through farewell, creating memorable dining experiences that build guest loyalty and encourage return visits.


• Demonstrate comprehensive knowledge of menu items, including allergens, to curate a memorable experience by making recommendations and confidently guiding guest selections.


• Accurately enter orders into the POS system and ensure proper pacing and timing of courses.


• Monitor table progress and proactively anticipate guest needs.


• Work collaboratively alongside support staff, kitchen, and bar teams to ensure seamless service throughout the dining room.


• Deliver food and beverages promptly to the entire dining room while confirming order accuracy and presentation standards.


• Encourage guests to join the restaurant’s rewards program and share relevant guest engagement initiatives when appropriate.


• Process guest payments accurately and efficiently in accordance with company procedures.


• Maintain a clean, organized, and welcoming section throughout service.


• Complete opening, running, and closing side work as assigned.


• Uphold responsible alcohol service standards in compliance with local and state regulations.


• Address guest concerns professionally and escale issues to management when appropriate.


• Follow all company policies, sanitation guidelines, and food safety standards.


• Contribute positively to team morale and support fellow team members during high-volume periods


• Servers may be assigned to private dining or special events and are expected to review BEOs and execute event service in accordance with event timelines and company standards.


• Additional duties as needed within the scope of the role.

Minimum Qualifications

• At least 2 years serving experience in a full-service restaurant required (high-volume experience strongly preferred).


• Strong knowledge of food and beverage service fundamentals.


• Must meet minimum age requirements to serve alcohol per state law (if applicable).


• Valid alcohol service certification and food service certification (or ability to obtain within required timeframe).

Physical Demands + Work Environment:

• Ability to stand and walk for extended periods (up to 8+ hours per shift).


• Ability to frequently lift and carry up to 30 pounds (trays, beverage racks, etc.)


• Continuous movement in a fast-paced environment.


• Ability to bend, reach, stoop, and twist frequently throughout shift.


• Must be able to move safely through kitchen area, including slick floors and tight spaces.

Core Competencies

• Accountability


• Adaptability


• Communication Skills


• Emotional Intelligence


• Integrity


• Personal Development


• Professionalism


• Self-Management


• Teamwork and Collaboration


• Technical Proficiency with computers and POS systems

Benefits + Perks

• Paid Leave


• Commuter Benefits


• 401K + Match


• Company-paid Employee Assistance Program


• Food & Beverage Discounts

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.