Guest Experience Server

Universal Store; Bolingbrook (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

IHOP in Bolingbrook, IL is seeking a friendly server to provide prompt, courteous service to guests. Responsibilities include greeting guests, seating, taking orders, serving food and beverages, and handling remittance as required.

You will memorize IHOP terminology, maintain clean tables, stock service areas, and comply with health and safety guidelines. Prior experience is helpful but not required; training will be provided to ensure a high-quality guest experience.

Qualifications

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write simple correspondence.
• Ability to read and speak English well enough to understand guest checks, read instructions, and communicate with guests.

Responsibilities

• Greet guests, seat and serve guests, take orders, and deliver food and beverages.
• Handle guest remittance as required and process payments.
• Clear, clean, and reset tables and chairs after guests leave.
• Stock and rotate supplies in service areas and dining room per shift.
• Comply with health, sanitation, and safety guidelines.
• Perform cleaning duties according to charts and SOPs.

Skills

Customer service

English proficiency

Job description

IHOP in Bolingbrook, IL is seeking a friendly server to provide prompt, courteous service to guests. Responsibilities include greeting guests, seating, taking orders, serving food and beverages, and handling remittance as required.

You will memorize IHOP terminology, maintain clean tables, stock service areas, and comply with health and safety guidelines. Prior experience is helpful but not required; training will be provided to ensure a high-quality guest experience.