Guest Experience Server - Friendly Front-of-House

Universal Store; Bloomington (IN); Vor Ort; USD 17.000 - 28.000; Vollzeit

Zusammenfassung

IHOP in Bloomington, IN is seeking a friendly server to provide prompt, courteous service to all guests. You will greet guests, seat them, take orders, serve meals, handle remittance as needed, clear tables, and reset dining areas in a fast-paced environment.

You will memorize IHOP terminology and standards, assist with keeping dining areas stocked and clean, and comply with health and safety guidelines. Prior server experience is helpful but not required; training will be provided to ensure a

Aufgaben

• Develop and maintain professional relationships with IHOP employees and guests.
• Execute the “Service Guidelines” per the IHOP SOP to ensure a high – quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHOP N Go program as assigned.

Jobbeschreibung

IHOP in Bloomington, IN is seeking a friendly server to provide prompt, courteous service to all guests. You will greet guests, seat them, take orders, serve meals, handle remittance as needed, clear tables, and reset dining areas in a fast-paced environment.

You will memorize IHOP terminology and standards, assist with keeping dining areas stocked and clean, and comply with health and safety guidelines. Prior server experience is helpful but not required; training will be provided to ensure a