Guest Experience & Sales Specialist: Growth & Perks

Chapter Aesthetic Studio; Grand Forks (ND); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on services

Employee discounts on retail products

Job summary

Chapter Aesthetic Studio in Grand Forks, ND is seeking a Guest Service Sales Specialist for a full-time role. You’ll be the heartbeat of the guest experience—welcoming guests, guiding service choices, and driving memberships and retail sales.

You’ll manage front-of-studio operations, assist with booking and payments, and collaborate with clinical staff to ensure a welcoming, outcomes-focused visit. Hourly $18+ with monthly incentives.

Qualifications

• 2+ years in a fast-paced, guest-focused environment.

Responsibilities

• Welcome every guest with warmth and professionalism.
• Drive services, memberships, and retail sales to meet/exceed goals.
• Manage front-of-studio operations: phones, booking, check-in/out, payments.
• Support guests with product education and financing options.
• Guide guests through the new guest journey with the clinical team.

Skills

Sales experience

Customer service

Communication skills

Tech-savvy

Organization

Education

High school diploma

Tools

POS software

Job description

Chapter Aesthetic Studio in Grand Forks, ND is seeking a Guest Service Sales Specialist for a full-time role. You’ll be the heartbeat of the guest experience—welcoming guests, guiding service choices, and driving memberships and retail sales.

You’ll manage front-of-studio operations, assist with booking and payments, and collaborate with clinical staff to ensure a welcoming, outcomes-focused visit. Hourly $18+ with monthly incentives.