Guest Experience & Sales Specialist

6040 Aesthetic Medical Practice - ND PLLC; Fargo (ND); On-site; USD 25,000 - 30,000; Full time

Job summary

Chapter Aesthetic Studio in Fargo is seeking a passionate Guest Service Sales Specialist to join our full-time team. You’ll be the heartbeat of the guest journey, welcoming guests with warmth and guiding them through experiences from check-in to checkout.

You’ll drive sales for services, memberships, and retail while delivering education on products and financing options. A friendly, energetic personality and strong communication are essential.

Qualifications

• At least 2 years of sales experience in a fast-paced, guest-focused environment.

Responsibilities

• Welcome every guest with warmth, energy, and professionalism.
• Create memorable experiences that foster loyalty and referrals.
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing.
• Support guests through product education, service recommendations, rebooking, and financing options.
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships.
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning.
• Meet and exceed sales goals for services, memberships, and retail.
• Maintain a clean, organized, and guest-ready studio environment.

Skills

Sales experience

Friendly personality

Communication skills

Tech-savvy

Organized

Education

High school diploma

Tools

POS software

Booking systems

Job description

Chapter Aesthetic Studio in Fargo is seeking a passionate Guest Service Sales Specialist to join our full-time team. You’ll be the heartbeat of the guest journey, welcoming guests with warmth and guiding them through experiences from check-in to checkout.

You’ll drive sales for services, memberships, and retail while delivering education on products and financing options. A friendly, energetic personality and strong communication are essential.