Guest Service Sales Specialist

Chapter Aesthetic Studio; Fargo (ND); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

People-first culture

Ongoing training and development

Modern studio environment

Employee discounts on services and ret

Growth and leadership opportunities

Job summary

Chapter Aesthetic Studio in Fargo, ND is hiring a Guest Service Sales Specialist. This full-time role offers an hourly starting rate of $18+ based on experience, with eligibility for monthly incentive pay.

You will welcome guests, educate them on products and services, and drive sales while delivering a warm, professional guest experience. The position involves managing phones, bookings, check-in/out, and payments, plus partnering with clinical staff to guide the guest journey and treatment

Qualifications

• At least 2 years of sales experience in a fast-paced, guest-focused environment
• Friendly, outgoing personality with excellent communication and interpersonal skills
• Tech-savvy and comfortable with phones, booking systems, and POS software
• Organized, detail-oriented, and adaptable under pressure
• High school diploma or equivalent required

Responsibilities

• Welcome every guest with warmth, energy, and professionalism
• Create memorable experiences that foster loyalty and referrals
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
• Support guests through product education, service recommendations, rebooking, and financing options
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
• Meet and exceed sales goals for services, memberships, and retail
• Maintain a clean, organized, and guest-ready studio environment

Skills

Sales experience

Communication

Interpersonal skills

Tech-savvy

Education

High school diploma or equivalent

Tools

Booking systems

POS software

Job description

Be the First Smile They See - and the Lasting Impression They Remember
Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our Fargo team. In this dynamic, full-time role, you’ll be the heartbeat of the guest experience- setting the tone from the moment someone walks through the door. More than a receptionist, you’re a relationship builder, confidence booster, and trusted guide throughout the guest journey.

Job Type: Full-Time

Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay

Why Join Chapter Aesthetic Studio?

• A supportive, people-first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight-knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

What You’ll Do:

• Welcome every guest with warmth, energy, and professionalism
• Create memorable experiences that foster loyalty and referrals
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
• Support guests through product education, service recommendations, rebooking, and financing options
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
• Meet and exceed sales goals for services, memberships, and retail
• Maintain a clean, organized, and guest-ready studio environment

What We’re Looking For:

• At least 2 years of sales experience in a fast-paced, guest-focused environment
• Friendly, outgoing personality with excellent communication and interpersonal skills
• Tech-savvy and comfortable with phones, booking systems, and POS software
• Organized, detail-oriented, and adaptable under pressure
• High school diploma or equivalent required

About Chapter Aesthetic Studio

Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG - The Aspen Group, we’re redefining the guest experience-making confidence accessible, care personalized and results remarkable.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports,operatemore than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®,ClearChoiceDental Implant Centers®,WellNowUrgent Care®, Chapter AestheticStudio, and AZPetVet. Combined, the practices serve more than35,000 patientsa day and more than8 million patientseach year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability.

Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay