Guest Experience & Sales Concierge

ASP Aesthetics LP; Grand Forks (ND); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Growth opportunities

Job summary

Chapter Aesthetic Studio in Grand Forks, ND is seeking a Guest Service Sales Specialist to welcome guests with warmth, manage front-of-studio operations, and guide clients through service options and financing.

This full-time role focuses on building relationships, driving sales for services, memberships, and retail, and partnering with clinical staff to craft a personalized guest journey in a modern, uplifting studio.

Qualifications

• At least 2 years of sales experience in a fast-paced, guest-focused environment.
• Friendly, outgoing personality with excellent communication and interpersonal skills.
• Tech-savvy and comfortable with phones, booking systems, and POS software.
• Organized, detail-oriented, and adaptable under pressure.
• High school diploma or equivalent required.

Responsibilities

• Welcome every guest with warmth, energy, and professionalism.
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing.
• Support guests through product education, service recommendations, rebooking, and financing options.
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships.
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning.
• Meet and exceed sales goals for services, memberships, and retail.
• Maintain a clean, organized, and guest-ready studio environment.

Skills

Sales experience

Customer service

Phone systems

POS software

Organized

Education

High school diploma or equivalent

Job description

Chapter Aesthetic Studio in Grand Forks, ND is seeking a Guest Service Sales Specialist to welcome guests with warmth, manage front-of-studio operations, and guide clients through service options and financing.

This full-time role focuses on building relationships, driving sales for services, memberships, and retail, and partnering with clinical staff to craft a personalized guest journey in a modern, uplifting studio.