Guest Experience & Sales Specialist — Aesthetic Studio

Chapter Aesthetic Studio; Coralville (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts on services and ret

Ongoing training and development

Growth opportunities across studio

Job summary

Chapter Aesthetic Studio in Coralville is hiring a Sales and Guest Service Specialist. This part-time role leads the guest journey with warmth, guiding purchases, memberships, and retail choices while coordinating bookings and payments.

You will educate guests, propose service paths, and promote Chapter Rewards. Bring a friendly, confident persona, strong communication, and a track record in fast-paced customer-facing sales.

Qualifications

• At least 2 years of sales experience in a fast-paced, guest-focused environment.
• Friendly, outgoing personality with excellent communication and interpersonal skills.
• Tech-savvy and comfortable with phones, booking systems, and POS software.
• Organized, detail-oriented, and adaptable under pressure.
• High school diploma or equivalent required.

Responsibilities

• Welcome every guest with warmth, energy, and professionalism.
• Create memorable experiences that foster loyalty and referrals.
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing.
• Support guests through product education, service recommendations, rebooking, and financing options.
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships.
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning.
• Meet and exceed sales goals for services, memberships, and retail.
• Maintain a clean, organized, and guest-ready studio environment.

Skills

Sales experience

Guest service

Communication

Tech-savvy

Education

High school diploma or equivalent

Tools

POS software

Booking systems

Job description

Chapter Aesthetic Studio in Coralville is hiring a Sales and Guest Service Specialist. This part-time role leads the guest journey with warmth, guiding purchases, memberships, and retail choices while coordinating bookings and payments.

You will educate guests, propose service paths, and promote Chapter Rewards. Bring a friendly, confident persona, strong communication, and a track record in fast-paced customer-facing sales.