Sales and Guest Experience Specialist

ASP Aesthetics LP; Grand Forks (ND); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Growth opportunities

Job summary

Chapter Aesthetic Studio in Grand Forks, ND is seeking a Guest Service Sales Specialist to welcome guests with warmth, manage front-of-studio operations, and guide clients through service options and financing.

This full-time role focuses on building relationships, driving sales for services, memberships, and retail, and partnering with clinical staff to craft a personalized guest journey in a modern, uplifting studio.

Qualifications

• At least 2 years of sales experience in a fast-paced, guest-focused environment.
• Friendly, outgoing personality with excellent communication and interpersonal skills.
• Tech-savvy and comfortable with phones, booking systems, and POS software.
• Organized, detail-oriented, and adaptable under pressure.
• High school diploma or equivalent required.

Responsibilities

• Welcome every guest with warmth, energy, and professionalism.
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing.
• Support guests through product education, service recommendations, rebooking, and financing options.
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships.
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning.
• Meet and exceed sales goals for services, memberships, and retail.
• Maintain a clean, organized, and guest-ready studio environment.

Skills

Sales experience

Customer service

Phone systems

POS software

Organized

Education

High school diploma or equivalent

Job description

## Sales and Guest Experience SpecialistApply: Grand Forks, North Dakota: Full time: Posted Yesterday: R2026-012057**Be the First Smile They See – and the Lasting Impression They Remember** Chapter Aesthetic Studio is seeking a passionate **Guest Service Sales Specialist** to join our Grand Forks, ND team. In this dynamic, full-time role, you’ll be the heartbeat of the guest experience—setting the tone from the moment someone walks through the door. More than a receptionist, you’re a relationship builder, confidence booster, and trusted guide throughout the guest journey. **Job Type:** Full-Time**Hourly Rate:** Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay **Why Join Chapter Aesthetic Studio?*** A supportive, people-first culture focused on delivering confidence through personalized care* Ongoing training and professional development* A modern, uplifting studio environment with a tight-knit, collaborative team* Employee discounts on services and retail products* Opportunities for growth and leadership across our expanding studio network **What You’ll Do:*** Welcome every guest with warmth, energy, and professionalism* Create memorable experiences that foster loyalty and referrals* Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing* Support guests through product education, service recommendations, rebooking, and financing options* Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships* Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning* Meet and exceed sales goals for services, memberships, and retail* Maintain a clean, organized, and guest-ready studio environment **What We’re Looking For:*** At least 2 years of sales experience in a fast-paced, guest-focused environment* Friendly, outgoing personality with excellent communication and interpersonal skills* Tech-savvy and comfortable with phones, booking systems, and POS software* Organized, detail-oriented, and adaptable under pressure* High school diploma or equivalent required **About Chapter Aesthetic Studio**Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG – The Aspen Group, we’re redefining the guest experience—making confidence accessible, care personalized and results remarkable. **Ready to be the reason someone feels amazing today?** Apply now and start your best Chapter yet.