Guest Experience & Sales Lead — Beauty Center

NORTH AMERICAN WAX COMPANY LLC; Silverdale (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while beï

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Silverdale, WA is seeking a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. You will greet guests, train junior staff, promote services and products, and manage front-desk operations with accuracy and professionalism.

You will also educate guests on our exclusive product line, handle scheduling and payments, and contribute to a positive, high-energy team culture.

Qualifications

• Strong sales and guest service abilities.
• Leadership and teamwork experience preferred.
• Ability to meet sales goals and targets.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote services and products, sell passes, and rebook guests to hit sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check-ins/outs, scheduling, confirmations, cash handling, and inventory.
• Maintain a clean, professional center appearance.
• Model leadership to peers to reach full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Time management

Job description

European Wax Center in Silverdale, WA is seeking a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. You will greet guests, train junior staff, promote services and products, and manage front-desk operations with accuracy and professionalism.

You will also educate guests on our exclusive product line, handle scheduling and payments, and contribute to a positive, high-energy team culture.