Guest Experience & Sales Lead

ALO; Boston (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Wellness club access

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

ALO in Boston, MA is seeking a Sales & Service Lead to elevate guest experience on the sales floor. You will coach team members, grow client relationships, and drive sales through data-driven actions while coordinating scheduling and operations.

The role demands leadership on the floor, strong communication, and the ability to move across all store areas, with base pay in the $17–$19/hour range and eligibility for incentive programs.

Qualifications

• 2+ years in a client-centric, sales environment.
• Ability to lift up to 50 pounds.
• Excellent interpersonal and written communication skills.
• Guiding Principles alignment and teamwork values.

Responsibilities

• Lead an exceptional guest experience on the floor with coaching and feedback.
• Build and maintain client relationships daily.
• Analyze reports to drive strategy and action plans for growth.
• Ensure effective sales floor coverage through workforce solutions and selling initiatives.

Skills

Client-centric sales

Leadership

Communication

Job description

ALO in Boston, MA is seeking a Sales & Service Lead to elevate guest experience on the sales floor. You will coach team members, grow client relationships, and drive sales through data-driven actions while coordinating scheduling and operations.

The role demands leadership on the floor, strong communication, and the ability to move across all store areas, with base pay in the $17–$19/hour range and eligibility for incentive programs.