Guest Experience & Sales Concierge

Belk

Charlotte (NC)

On-site

USD 17,000 - 22,000

Part time

5 days ago
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Job summary

You will engage customers, demonstrate product knowledge, and maintain a welcoming store environment while meeting daily objectives. Requires physical ability to lift 40 lbs and a flexible schedule including nights and weekends.

Qualifications

  • Demonstrated dedication to customer service and store objectives.
  • Ability to learn and operate in a deadline-driven environment.
  • Flexibility to work nights, weekends, and holidays as needed.
  • Must be able to lift and move at least 40 lbs.

Responsibilities

  • Greet and assist customers to create a welcoming shopping experience.
  • Offer services like gift wrapping, gift cards, online ordering, and pickup.
  • Promote Belk rewards program and app to build customer loyalty.
  • Process transactions accurately and handle inquiries and returns politely.
  • Maintain service area presentation, signage, and cleanliness.

Skills

Customer service
Communication
Teamwork
Attention to detail
Flexible schedule

Tools

POS system
Tablets / mobile devices
Windows OS

Job description

You will engage customers, demonstrate product knowledge, and maintain a welcoming store environment while meeting daily objectives. Requires physical ability to lift 40 lbs and a flexible schedule including nights and weekends.

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