Customer Experience & Sales Associate

Belk; Greenville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Belk in Greenville, NC is seeking a Sales Associate to deliver an exceptional customer experience through friendly service, product knowledge, and accurate transactions.

You will greet customers, offer recommendations, and maintain neat selling areas while supporting store objectives and teamwork. This hourly role requires flexibility to work nights, weekends, and holidays in a busy retail environment.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Willingness to learn and take ownership of tasks.
• Comfortable with technology including smartphones, tablets and Windows-based systems.
• Able to work nights, weekends and holidays.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly to enhance shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently and handle inquiries, returns, and concerns professionally.
• Maintain visually appealing selling areas and merchandise presentation with accurate signage and cleanliness.

Skills

Customer service

Sales

Communication

Tech proficiency

Flexible schedule

Teamwork

Store operations

Job description

Belk in Greenville, NC is seeking a Sales Associate to deliver an exceptional customer experience through friendly service, product knowledge, and accurate transactions.

You will greet customers, offer recommendations, and maintain neat selling areas while supporting store objectives and teamwork. This hourly role requires flexibility to work nights, weekends, and holidays in a busy retail environment.