Concierge Services Associate — Create Memorable Customer Moments

3M HEALTHCARE; Greenville (SC); On-site; USD 16,531 - 22,041; Part time

Job summary

Belk is seeking a Concierge Services Associate to deliver a positive customer experience by providing attentive, personalized service and building lasting relationships. This hourly role drives sales, supports store objectives, and maintains inviting service areas alongside selling teams.

You will greet customers, assist with gift wrapping, gift cards, online orders, and inventory lookups while promoting Belk rewards and app. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Outstanding customer service and ability to meet store objectives.
• Willingness to work flexible hours including nights, weekends, holidays.
• Able to lift 40 lbs and move around store areas.

Responsibilities

• Greet, engage, and assist customers warmly to enhance shopping experience.
• Provide services such as gift wrapping, gift cards, online ordering, and pickups.
• Apply suggestive selling techniques to meet customer needs and drive sales.
• Build customer loyalty through Belk rewards program and app.
• Process transactions accurately and efficiently.
• Maintain service area presentation and cleanliness through daily replenishment.

Skills

Customer service

Ownership

Self-directed

Communication

Tech proficiency

Flexible schedule

Teamwork

Lifting 40 lbs

Tools

Windows OS

Mobile devices

Inventory systems

Job description

Belk is seeking a Concierge Services Associate to deliver a positive customer experience by providing attentive, personalized service and building lasting relationships. This hourly role drives sales, supports store objectives, and maintains inviting service areas alongside selling teams.

You will greet customers, assist with gift wrapping, gift cards, online orders, and inventory lookups while promoting Belk rewards and app. Flexibility for evenings, weekends, and holidays is required.