Guest Experience Concierge

Belk; Town of Charlotte (NY); On-site; USD 21,000 - 25,000; Part time

Job summary

Belk in Town of Charlotte, NY is recruiting a Concierge Services Associate to deliver a positive customer experience through attentive service, gift options, and loyalty program promotions. You will support sales, maintain store presentation, and collaborate with teams to meet store objectives.

The role is hourly and requires a friendly demeanor, strong communication, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• Customer service mindset focused on meeting store objectives.
• Willingness to learn and build product knowledge.
• Able to work in a deadline-driven environment with minimal supervision.

Responsibilities

• Greet and assist customers warmly to enhance shopping experience.
• Promote Belk rewards program and Belk App to build loyalty.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain service area presentation, signage, and cleanliness.
• Support store operations including fulfillment, pricing, and product placement.
• Follow asset protection and safety guidelines to minimize risk.

Skills

Customer service

Sales skills

Communication

Technology proficiency

Flexible schedule

Team collaboration

Self-directed

Job description

Belk in Town of Charlotte, NY is recruiting a Concierge Services Associate to deliver a positive customer experience through attentive service, gift options, and loyalty program promotions. You will support sales, maintain store presentation, and collaborate with teams to meet store objectives.

The role is hourly and requires a friendly demeanor, strong communication, and the ability to work a flexible schedule including nights and weekends.