Guest Experience & Sales Associate

Sofive Soccer Centers; Alameda (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Sofive Soccer Centers in Alameda, CA is seeking a Service Representative to be the primary contact for customers, delivering friendly service and handling bookings, inquiries, and sales tasks.

The role emphasizes teamwork, strong communication, hospitality across all operating hours, including weekends, with duties spanning POS use, administrative support, and ensuring a welcoming atmosphere for players and visitors.

Qualifications

• Passion and knowledge about the soccer industry.
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Experience with point-of-sale (POS) systems is a plus.

Responsibilities

• Provide high-level customer service and hospitality during all operating hours.
• Handle inquiries and bookings using computerized systems and POS.
• Assist with daily administrative tasks and support management.
• Maintain product knowledge for soccer and retail operations.
• Uphold the welcoming atmosphere and culture of Sofive Soccer Centers.

Skills

Soccer industry

Customer service

Communication skills

POS systems

Weekend availability

Team player

Job description

Sofive Soccer Centers in Alameda, CA is seeking a Service Representative to be the primary contact for customers, delivering friendly service and handling bookings, inquiries, and sales tasks.

The role emphasizes teamwork, strong communication, hospitality across all operating hours, including weekends, with duties spanning POS use, administrative support, and ensuring a welcoming atmosphere for players and visitors.