Soccer Center Service & Sales Associate

Sofive Soccer Centers; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Sofive Soccer Centers is seeking a Service Representative to be the primary contact for customers, delivering high-level service and administrative support to the management team. You will engage with customers, provide information on products and services, drive sales, resolve issues, and maintain positive relationships with patrons.

Responsibilities include outstanding customer service during all hours, teamwork, handling inquiries with POS systems, and maintaining product knowledge.

Qualifications

• Customer service experience and a passion for hospitality.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Experience with point-of-sale systems is a plus.
• Retail experience is beneficial.
• Available for weekends, holidays, and some evenings.

Responsibilities

• Provide high-level customer service and hospitality during all operating hours.
• Maintain a positive attitude and collaborate with staff for efficiency.
• Handle inquiries and bookings using computerized systems and cash procedures.
• Uphold the store aesthetic, atmosphere, and culture.
• Maintain product knowledge for soccer and retail operations.
• Provide administrative support for management, including clerical tasks and records.
• Perform other duties as necessary.

Skills

Customer service

Communication

Multitasking

POS experience

Retail experience

Team collaboration

Job description

Sofive Soccer Centers is seeking a Service Representative to be the primary contact for customers, delivering high-level service and administrative support to the management team. You will engage with customers, provide information on products and services, drive sales, resolve issues, and maintain positive relationships with patrons.

Responsibilities include outstanding customer service during all hours, teamwork, handling inquiries with POS systems, and maintaining product knowledge.