Soccer Center Service & Sales Associate

Sofive City Soccer, Inc.; Alameda (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Sofive Soccer Centers is seeking a Service Representative to be the frontline contact for customers, handling inquiries, bookings, and sales with warmth and professionalism. You will support management with administrative tasks, maintain positive customer relations, and help ensure smooth operations across all shifts, including weekends and holidays, in a dynamic, soccer-focused environment.

Join a fast-growing, technology-enabled organization committed to delivering excellent service and a

Qualifications

• Passion for soccer and customer-focused service.
• Ability to multitask in a fast-paced retail environment.
• Proactive, independent, and reliable with strong communication.
• Willing to work weekends/holidays and learn product details.

Responsibilities

• Provide high-level customer service and hospitality during all operating hours.
• Maintain a positive attitude and collaborate with staff for efficiency.
• Handle inquiries and bookings using computerized systems and adhere to cash procedures.
• Uphold the store aesthetic and culture and maintain product knowledge.
• Provide administrative support to management, including clerical tasks.

Skills

Customer service

Communication

Multitasking

Hospitality

Team collaboration

Independent work

Weekend availability

POS experience

Retail experience

Tools

POS systems

Job description

Sofive Soccer Centers is seeking a Service Representative to be the frontline contact for customers, handling inquiries, bookings, and sales with warmth and professionalism. You will support management with administrative tasks, maintain positive customer relations, and help ensure smooth operations across all shifts, including weekends and holidays, in a dynamic, soccer-focused environment.

Join a fast-growing, technology-enabled organization committed to delivering excellent service and a