Guest Experience Runner (High-Volume Hospitality)

Landed; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Tao Group Hospitality is seeking a dedicated in-venue runner to deliver food and eagerly describe dishes to guests. You will bridge servers, cocktail staff and chefs, ensuring smooth service and gracious hospitality in a fast-paced setting.

Responsibilities include maintaining stations, following health and sanitation standards, and communicating guest needs to front-of-house and heart-of-house teams while supporting colleagues and upholding the brand experience.

Qualifications

• Previous hospitality experience.
• Previous food running experience.
• Experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Deliver and describe all food items to guests in a timely manner.
• Act as liaison between servers, bartenders and chefs.
• Maintain station cleanliness and assist with opening/closing tasks.
• Follow safety and sanitation standards and health regulations.
• Communicate guest needs to front-of-house and kitchen staff.
• Attend pre-service meetings and training sessions.

Skills

Hospitality experience

Food running

Customer service

Communication

Teamwork

Menu knowledge

Sanitation standards

Job description

Tao Group Hospitality is seeking a dedicated in-venue runner to deliver food and eagerly describe dishes to guests. You will bridge servers, cocktail staff and chefs, ensuring smooth service and gracious hospitality in a fast-paced setting.

Responsibilities include maintaining stations, following health and sanitation standards, and communicating guest needs to front-of-house and heart-of-house teams while supporting colleagues and upholding the brand experience.