Guest Experience Runner

Kimpton Hotels & Restaurants; New Orleans (LA); On-site; USD 27,000 - 42,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a restaurant team member to deliver a quality dining experience for all guests. You will greet guests, deliver food promptly, maintain a clean dining area, and learn menu details including wine and beverages.

The role requires the ability to multitask in a dynamic environment, a flexible schedule including evenings, weekends, and holidays, and familiarity with a restaurant POS system. Prior food service experience is preferred.

Qualifications

• 1 year of experience in a related or supportive role is preferred.
• Food Handler Certification and Alcohol Awareness Certification may be required.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn and present product, menu, and allergy information to guests.

Responsibilities

• Greet and welcome restaurant guests.
• Deliver food to tables promptly and at correct temperature.
• Deposit dishes in dish-room or designated area.
• Clean and set tables according to restaurant standards and maintain cleanliness.
• Learn product knowledge of food, wine, and beverages.
• Learn and use the Restaurant POS system.
• Perform buffet setup and refill if needed.
• Assist in Room Service if needed.
• Assist other staff with tasks as necessary.
• Attend trainings and meetings and communicate with staff and management.

Skills

Customer service

Food knowledge

POS system

Multitasking

Flexibility

Tools

Restaurant POS system

Job description

Kimpton Hotels & Restaurants is seeking a restaurant team member to deliver a quality dining experience for all guests. You will greet guests, deliver food promptly, maintain a clean dining area, and learn menu details including wine and beverages.

The role requires the ability to multitask in a dynamic environment, a flexible schedule including evenings, weekends, and holidays, and familiarity with a restaurant POS system. Prior food service experience is preferred.