Guest Experience Room Service Attendant

Mystic Marriott Hotel & Spa; Groton (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Mystic Marriott Hotel & Spa in Groton, CT is seeking a Room Service Server to set up, deliver, and retrieve food and beverage orders to guest rooms and suites.

You will follow guest service standards, handle cash per policy, and participate in sustainability initiatives while ensuring a quality guest experience.

This role may require weekend and holiday shifts and standing for long periods; a high school diploma or equivalent and prior food service experience are preferred.

Qualifications

• High school diploma or equivalent.
• Previous food service experience preferred.

Responsibilities

• Set up and deliver food and beverage orders.
• Conduct floor sweeps and retrieve food and beverage trays.
• Set up and deliver VIP amenities.
• Serve hospitality suites per event orders.
• Adhere to liquor laws for serving alcoholic beverages.
• Complete shift side work.
• Respond to guest needs to ensure quality experience.
• Follow safety and OSHA guidelines.
• Perform other duties as requested.

Skills

Food service experience

Education

High school diploma or equivalent

Job description

Mystic Marriott Hotel & Spa in Groton, CT is seeking a Room Service Server to set up, deliver, and retrieve food and beverage orders to guest rooms and suites.

You will follow guest service standards, handle cash per policy, and participate in sustainability initiatives while ensuring a quality guest experience.

This role may require weekend and holiday shifts and standing for long periods; a high school diploma or equivalent and prior food service experience are preferred.