Guest Experience & Retail Sales Pro

Chapter Aesthetic Studio

Grand Forks (ND)

On-site

USD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Training & development

Employee discounts

Growth opportunities

Modern studio environment

Team collaboration

Job summary

Chapter Aesthetic Studio in Grand Forks, ND seeks a full-time Guest Service Sales Specialist to drive guest engagement and sales. You’ll greet guests, book appointments, process payments, and educate clients on services and products in a friendly, professional environment.

This role emphasizes relationship-building, upselling memberships, and delivering an exceptional guest experience daily. Join a modern studio with growth opportunities and supportive training.

Qualifications

2+ years in a fast-paced, guest-focused sales role.
Strong communication and interpersonal skills.
Tech-savvy with booking systems and POS software.
Organized and adaptable under pressure.

Responsibilities

Greet guests warmly and professionally.
Drive service, product sales, and memberships.
Manage front-of-studio operations: phones, bookings, check-in/out, payments.
Educate guests on products and services; assist with rebooking and financing options.
Promote Chapter Rewards Club memberships and packages.
Collaborate with clinical staff to guide guest journey and treatment planning.
Meet and exceed sales goals; maintain a guest-ready studio.

Skills

Sales experience

Communication

Tech-savvy

Customer-centric

Education

High school diploma or equivalent

Tools

POS software

Phone systems

Job description

This role emphasizes relationship-building, upselling memberships, and delivering an exceptional guest experience daily. Join a modern studio with growth opportunities and supportive training.

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