Guest Care & Sales Specialist – Aesthetic Studio

Aspen Dental; Fargo (ND); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Employee discounts on services and ret

Growth opportunities

Zusammenfassung

Chapter Aesthetic Studio is seeking a passionate Guest Care Specialist in Fargo, ND to blend hospitality with consultative sales, guiding guests toward personalized treatment plans and memberships. You’ll own the guest journey, manage scheduling, and collaborate with clinical staff to ensure a premium experience.

This full-time role offers an $18+ hourly rate with incentives, opportunities for growth, employee discounts, and a collaborative studio culture focused on confidence and care.

Qualifikationen

• 1–3+ years of experience in sales, hospitality, retail, aesthetics, fitness, or another guest-facing environment.
• Strong relationship-building and consultative sales skills.
• Friendly, outgoing personality with excellent communication and interpersonal abilities.

Aufgaben

• Welcome guests with warmth, professionalism, and enthusiasm.
• Conduct consultations to understand guest goals and support personalized treatment recommendations.
• Educate guests on services, memberships, packages, retail products, and financing options.
• Drive sales performance through memberships, package sales, rebooking, and guest retention.
• Execute follow-up outreach through calls, texts, and emails to support conversion and loyalty.
• Manage front desk operations including scheduling, guest check-in/check-out, phones, and payment processing.
• Partner closely with clinical providers and studio leadership to ensure a seamless guest experience.
• Maintain accurate guest records within scheduling and CRM systems.
• Support studio events, promotions, and local marketing initiatives.
• Help maintain a clean, organized, and guest-ready studio environment.

Kenntnisse

Sales experience

Hospitality

Customer service

Relationship building

Ausbildung

High school diploma

Tools

CRM platforms

POS software

Scheduling software

Jobbeschreibung

Chapter Aesthetic Studio is seeking a passionate Guest Care Specialist in Fargo, ND to blend hospitality with consultative sales, guiding guests toward personalized treatment plans and memberships. You’ll own the guest journey, manage scheduling, and collaborate with clinical staff to ensure a premium experience.

This full-time role offers an $18+ hourly rate with incentives, opportunities for growth, employee discounts, and a collaborative studio culture focused on confidence and care.