Guest Experience & Aesthetic Sales Specialist

Chapter Aesthetic Studio

Fargo (ND)

On-site

USD 20,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Employee discounts
Training & development
Growth opportunities
Modern studio

Job summary

Chapter Aesthetic Studio is seeking a passionate Guest Care Specialist to join our Fargo, ND team. This role blends hospitality, consultative sales, and operational support to guide guests toward personalized treatment plans and a premium experience.

The position is full-time with an hourly rate of $18+ plus additional earning potential through a monthly incentive plan. You’ll welcome guests, conduct consultations, educate on services and financing, and help drive studio growth.

Qualifications

  • Welcomes guests warmly and professionally.
  • Conducts consultations to understand guest goals and recommend treatments.
  • Educates guests on services, memberships, packages, retail products, and financing options.
  • Drives sales through memberships, packages, and guest retention.
  • Maintains accurate guest records in scheduling and CRM systems.

Responsibilities

  • Welcome guests with warmth and professionalism.
  • Conduct consultations to understand goals and support personalized recommendations.
  • Educate guests on services, memberships, packages, retail products, and financing options.
  • Drive sales through memberships and package sales; support guest retention.
  • Maintain scheduling/CRM records; assist front desk operations.

Skills

Guest care
Sales experience
Customer service
CRM proficiency
Scheduling systems

Education

High school diploma

Tools

CRM software
Scheduling systems

Job description

Chapter Aesthetic Studio is seeking a passionate Guest Care Specialist to join our Fargo, ND team. This role blends hospitality, consultative sales, and operational support to guide guests toward personalized treatment plans and a premium experience.

The position is full-time with an hourly rate of $18+ plus additional earning potential through a monthly incentive plan. You’ll welcome guests, conduct consultations, educate on services and financing, and help drive studio growth.

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