Guest Care & Studio Sales Specialist (Full-Time)

Chapter Aesthetic Studio; Fargo (ND); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Employee discounts on services and ret

Training and development

Growth opportunities

Modern studio environment

Zusammenfassung

Chapter Aesthetic Studio in Fargo, ND is seeking a passionate Guest Care Specialist to join our team. This role blends hospitality, consultative sales, and operations to create memorable guest experiences while guiding personalized treatment plans.

You’ll welcome guests, conduct consultations, educate on services and memberships, manage scheduling and CRM, and support events. The position offers an hourly rate with monthly incentives and growth opportunities in a collaborative studio network.

Qualifikationen

• 1–3+ years of experience in sales, hospitality, retail, aesthetics, fitness, or another guest-facing environment.
• Strong relationship-building and consultative sales skills.
• Friendly, outgoing personality with excellent communication and interpersonal abilities.
• Comfortable using scheduling systems, CRM platforms, and POS software.
• Organized, adaptable, and able to thrive in a fast-paced environment.
• High school diploma or equivalent required.
• Flexible availability including evenings and weekends.

Aufgaben

• Welcome guests with warmth, professionalism, and enthusiasm.
• Conduct consultations to understand guest goals and support personalized treatment recommendations.
• Educate guests on services, memberships, packages, retail products, and financing options.
• Drive sales performance through memberships, package sales, rebooking, and guest retention.
• Execute follow-up outreach through calls, texts, and emails to support conversion and loyalty.
• Manage front desk operations including scheduling, guest check-in/check-out, phones, and payment processing.
• Partner closely with clinical providers and studio leadership to ensure a seamless guest experience.
• Maintain accurate guest records within scheduling and CRM systems.
• Support studio events, promotions, and local marketing initiatives.
• Help maintain a clean, organized, and guest-ready studio environment.

Kenntnisse

Sales experience

Hospitality

Customer service

Ausbildung

High school diploma or equivalent

Tools

Scheduling systems

CRM platforms

POS software

Jobbeschreibung

Chapter Aesthetic Studio in Fargo, ND is seeking a passionate Guest Care Specialist to join our team. This role blends hospitality, consultative sales, and operations to create memorable guest experiences while guiding personalized treatment plans.

You’ll welcome guests, conduct consultations, educate on services and memberships, manage scheduling and CRM, and support events. The position offers an hourly rate with monthly incentives and growth opportunities in a collaborative studio network.