Guest Experience & Retail Sales Associate

Drybar Shops; Marietta (GA); On-site; USD 18,000 - 40,000; Full time

Benefits offered by this job

Competitive earning potential: $13–$29

Free monthly blowouts

Membership sales bonuses

Flexible scheduling

Discounts on all retail products

Career growth opportunities

Ongoing training and professional 개발

Job summary

Drybar Shops in Marietta, GA is seeking a Sales Associate / Customer Service Representative to be the welcoming face of the salon. You will check guests in, manage appointments, promote memberships, and assist with retail sales while keeping the front desk running smoothly.

The role requires at least one year in a fast-paced, customer-focused environment, experience with POS systems preferred, and a passion for delivering exceptional service.

Qualifications

• Experience in a fast-paced, customer-focused environment.
• POS experience strongly preferred.
• Salon or spa experience is a plus.
• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Passion for delivering exceptional customer service.
• Ability to multitask and stay organized.
• Professional, positive demeanor under pressure.
• Basic tech proficiency to operate POS/booking systems.
• Ability to stand/walk 6–8 hours.

Responsibilities

• Welcome guests and create a warm first impression.
• Manage check-ins, appointments, payments, and front-desk operations.
• Recommend retail products and promote memberships.
• Provide accurate information about services, pricing, and promotions.
• Resolve guest concerns professionally and efficiently.
• Support the salon team for smooth daily operations.
• Maintain a clean, organized front-desk area.

Skills

Customer-focused

Strong communication

Problem-solving

Multitasking

Organizational skills

Professional demeanor

Learning ability

Education

High school diploma or equivalent

Tools

POS systems

Booking systems

Job description

Drybar Shops in Marietta, GA is seeking a Sales Associate / Customer Service Representative to be the welcoming face of the salon. You will check guests in, manage appointments, promote memberships, and assist with retail sales while keeping the front desk running smoothly.

The role requires at least one year in a fast-paced, customer-focused environment, experience with POS systems preferred, and a passion for delivering exceptional service.