Front Desk Sales & Guest Experience Specialist

Drybar; Upper St. Clair (Allegheny County); On-site; USD 17,000 - 306,000; Full time

Benefits offered by this job

Membership and retail sales bonuses

Flexible scheduling

Employee discounts on retail products

Job summary

Drybar is seeking an enthusiastic Front Desk Associate to greet guests, manage appointments, and promote memberships and products. You’ll be the face of the shop, delivering a friendly, five-star experience and driving sales in a fast-paced setting.

Ideal candidates have 1+ years in retail, hospitality, or customer service, with a bubbly personality, solid communication skills, and a team-first attitude. Flexible scheduling and employee discounts are included.

Qualifications

• 1+ year in retail, hospitality, sales or customer service.
• Outgoing, friendly personality with excellent communication.
• Passion for sales and delivering great service.
• Ability to multitask and stay organized under pressure.
• High school diploma or equivalent.

Responsibilities

• Create a warm, welcoming five-star guest experience.
• Promote memberships, retail products, and services.
• Manage appointments, check-ins, checkouts, and phone calls.
• Multitask and keep the shop running smoothly.
• Support teammates and contribute to a fun environment.

Skills

Customer service

Sales

Retail experience

Communication

Education

High school diploma

Job description

Drybar is seeking an enthusiastic Front Desk Associate to greet guests, manage appointments, and promote memberships and products. You’ll be the face of the shop, delivering a friendly, five-star experience and driving sales in a fast-paced setting.

Ideal candidates have 1+ years in retail, hospitality, or customer service, with a bubbly personality, solid communication skills, and a team-first attitude. Flexible scheduling and employee discounts are included.