Sales Associate / Customer Service Representative

Drybar; Palo Alto (CA); Sur place; USD 26 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Paid time off

Sick leave

Sales bonuses

Flexible scheduling

Employee discounts

Career growth

Training

Résumé du poste

Drybar in Palo Alto seeks a friendly Front Desk Associate to greet guests, manage appointments, and drive sales in a fast-paced beauty environment. You will be the friendly face that sets the tone for an outstanding guest experience.

Promote memberships and retail products, build guest relationships, and support a cheerful team through multitasking and service excellence. Competitive hourly pay and benefits accompany a dynamic, upbeat workplace.

Qualifications

• 1+ years of retail, hospitality, sales, or customer service experience.
• Outgoing, friendly personality with excellent communication skills.
• Passion for sales, beauty, and delivering exceptional service.
• Ability to multitask and stay organized under pressure.
• Strong problem-solving and technology skills.
• Point-of-sale experience preferred.
• Salon or spa experience is a plus, but not required.
• High school diploma or equivalent.

Responsabilités

• Create a warm, welcoming, five-star experience for every guest.
• Bring enthusiasm, positivity, and great energy to every shift.
• Manage appointments, check-ins, checkouts, and phone calls.
• Promote memberships, retail products, and services while earning sales incentives.
• Build relationships with guests and encourage repeat visits.
• Multitask, problem-solve, and keep the shop running smoothly.
• Support your teammates and contribute to a fun, successful environment.
• Help achieve daily sales and guest satisfaction goals.

Connaissances

Outgoing personality

Communication skills

Sales

Multitasking

Point-of-sale experience

Tech skills

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

Overview

Drybar | Join Our Fun, Fast-Paced Team!

Love beauty, people, and a fun, energetic work environment? We want YOU!

At Drybar, we believe great hair can change someone's day, and an amazing guest experience starts the moment they walkthrough our doors!

Our philosophy is simple: Focus on one thing and be the best at it. For us, that's blowouts!

No cuts. No color. Just blowouts.

We're looking for enthusiastic, outgoing, and sales-driven Front Desk Associates who love making people smile, thrive in a fast-paced environment, and bring positive energy to the workplace.

Being part of our front desk team is more than just checking guests in. You're the face of Drybar, the first impression, and the person who helps set the tone for an incredible experience for both our guests and team!

What You'll Do

• Create a warm, welcoming, five-star experience for every guest.

• Bring enthusiasm, positivity, and great energy to every shift.

• Manage appointments, check-ins, checkouts, and phone calls.

• Promote memberships, retail products, and services while earning sales incentives.

• Build relationships with guests and encourage repeat visits.

• Multitask, problem-solve, and keep the shop running smoothly.

• Support your teammates and contribute to a fun, successful environment.

• Help achieve daily sales and guest satisfaction goals.

Why You'll Love Working at Drybar

• Competitive earning potential: $18.70–$28 per hour, depending on performance.

• Paid time off, vacation, and sick leave.

• Membership and retail sales bonuses.

• Flexible scheduling.

• Employee discounts on retail products.

• Career growth and advancement opportunities.

• Ongoing training and professional development.

• A fun, upbeat, team-oriented workplace where your contributions matter!

What We're Looking For

• 1+ years of retail, hospitality, sales, or customer service experience.

• Outgoing, friendly personality with excellent communication skills.

• Passion for sales, beauty, and delivering exceptional service.

• Ability to multitask and stay organized under pressure.

• Strong problem-solving and technology skills.

• Point-of-sale experience preferred.

• Salon or spa experience is a plus, but not required.

• High school diploma or equivalent.

• Ability to stand or walk during 6–8-hour shifts.

• Reliability, professionalism, and a team-first attitude..

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.