Guest Experience & Retail Sales Ambassador

Drybar; Palo Alto (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Sick leave

Sales bonuses

Flexible scheduling

Employee discounts

Career growth

Training

Job summary

Drybar in Palo Alto seeks a friendly Front Desk Associate to greet guests, manage appointments, and drive sales in a fast-paced beauty environment. You will be the friendly face that sets the tone for an outstanding guest experience.

Promote memberships and retail products, build guest relationships, and support a cheerful team through multitasking and service excellence. Competitive hourly pay and benefits accompany a dynamic, upbeat workplace.

Qualifications

• 1+ years of retail, hospitality, sales, or customer service experience.
• Outgoing, friendly personality with excellent communication skills.
• Passion for sales, beauty, and delivering exceptional service.
• Ability to multitask and stay organized under pressure.
• Strong problem-solving and technology skills.
• Point-of-sale experience preferred.
• Salon or spa experience is a plus, but not required.
• High school diploma or equivalent.

Responsibilities

• Create a warm, welcoming, five-star experience for every guest.
• Bring enthusiasm, positivity, and great energy to every shift.
• Manage appointments, check-ins, checkouts, and phone calls.
• Promote memberships, retail products, and services while earning sales incentives.
• Build relationships with guests and encourage repeat visits.
• Multitask, problem-solve, and keep the shop running smoothly.
• Support your teammates and contribute to a fun, successful environment.
• Help achieve daily sales and guest satisfaction goals.

Skills

Outgoing personality

Communication skills

Sales

Multitasking

Point-of-sale experience

Tech skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Drybar in Palo Alto seeks a friendly Front Desk Associate to greet guests, manage appointments, and drive sales in a fast-paced beauty environment. You will be the friendly face that sets the tone for an outstanding guest experience.

Promote memberships and retail products, build guest relationships, and support a cheerful team through multitasking and service excellence. Competitive hourly pay and benefits accompany a dynamic, upbeat workplace.