Guest Experience Specialist: Front Desk & Sales (Flexible)

Drybar Shops; Upper St. Clair (Allegheny County); On-site; USD 17,000 - 306,000; Full time

Benefits offered by this job

Membership bonuses

Retail product discounts

Flexible scheduling

Career growth opportunities

Team-oriented culture

Job summary

Drybar in the United States is seeking enthusiastic Front Desk Associates to welcome guests, manage check-ins, appointments, and phone calls, and promote memberships and products. This role focuses on delivering a five-star guest experience in a fast-paced, sales-driven environment.

Join a fun, upbeat team with opportunities for growth, flexible scheduling, employee discounts, and a culture that celebrates energy and guest satisfaction.

Qualifications

• 1+ years of retail, hospitality, sales, or customer service experience.
• Outgoing, friendly personality with excellent communication skills.
• Passion for sales, beauty, and delivering exceptional service.
• Ability to multitask and stay organized under pressure.
• High school diploma or equivalent.
• Reliability, professionalism, and a team-first attitude.

Responsibilities

• Create a warm, welcoming, five-star experience for every guest.
• Bring enthusiasm, positivity, and great energy to every shift.
• Manage appointments, check-ins, checkouts, and phone calls.
• Promote memberships, retail products, and services while earning sales incentives.
• Build relationships with guests and encourage repeat visits.
• Multitask, problem-solve, and keep the shop running smoothly.
• Support your teammates and contribute to a fun, successful environment.

Skills

Outgoing personality

Excellent communication skills

Sales oriented

Multitasking

Education

High school diploma or equivalent

Job description

Drybar in the United States is seeking enthusiastic Front Desk Associates to welcome guests, manage check-ins, appointments, and phone calls, and promote memberships and products. This role focuses on delivering a five-star guest experience in a fast-paced, sales-driven environment.

Join a fun, upbeat team with opportunities for growth, flexible scheduling, employee discounts, and a culture that celebrates energy and guest satisfaction.