Guest Experience Retail Associate

SSA Consulting Group; Fresno (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

On-Demand Pay

Meal Plan & Employee Discounts

401(k) with 15% match

Bereavement Leave (up to 8 hours)

Holiday pay (1.5x)

Paid sick leave

Job summary

SSA Group is seeking a Retail Associate to assist guests, manage POS transactions, and keep a clean store environment. The role emphasizes strong customer service, teamwork, and flexibility in a high-volume setting.

Responsibilities include fulfilling guest requests, restocking, merchandising, and supporting company sustainability initiatives. Some locations may require varied hours, including nights and weekends.

Qualifications

• Strong interpersonal and communication skills.
• Ability to thrive in a team environment and be flexible in a fast-paced setting.
• Comfort with basic POS systems and checkout processes.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership when item quantities are low or when special requests arise.
• Maintain a clean, safe, and organized work area.
• Merchandise products to maximize sales and upsell with promotions.
• Support sustainability and community initiatives as directed.

Skills

Interpersonal skills

Team collaboration

Communication

Flexibility

Cash handling

Tools

POS systems

Excel (basic)

Job description

SSA Group is seeking a Retail Associate to assist guests, manage POS transactions, and keep a clean store environment. The role emphasizes strong customer service, teamwork, and flexibility in a high-volume setting.

Responsibilities include fulfilling guest requests, restocking, merchandising, and supporting company sustainability initiatives. Some locations may require varied hours, including nights and weekends.