Guest Experience Retail Associate

Michaels; Carmel (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels is hiring at the INDY-WESTFIELD, IN location to deliver friendly customer service and help customers shop our store. You’ll ensure a fast, friendly checkout experience and handle cash with accuracy.

Daily duties include unloading trucks, stocking, maintaining planogram compliance, and supporting omnichannel efforts like Buy Online Pickup in Store and Ship From Store. You’ll help with store recovery and meet standards while engaging customers with our Rewards program.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers in Rewards program and Private Label Credit Cards enrollments.
• Assist with Omni channel processes including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram processes.
• Maintain stock and merchandising; complete returns and go-backs.
• Support shrink and safety programs and SOP compliance.

Skills

Retail experience

Customer service

Cash handling

Job description

Michaels is hiring at the INDY-WESTFIELD, IN location to deliver friendly customer service and help customers shop our store. You’ll ensure a fast, friendly checkout experience and handle cash with accuracy.

Daily duties include unloading trucks, stocking, maintaining planogram compliance, and supporting omnichannel efforts like Buy Online Pickup in Store and Ship From Store. You’ll help with store recovery and meet standards while engaging customers with our Rewards program.