Guest Experience & Restaurant Ops Lead

Margaritaville; Branson (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Margaritaville in Branson, Missouri, is looking for a Restaurant Operations Manager to ensure guest and staff satisfaction. This role involves training staff, overseeing restaurant flow, and implementing high-quality service and operational efficiency. Candidates should have 1–2 years of experience in a high-volume Food & Beverage setting and possess strong communication skills. Educational requirements include a high school diploma and necessary safety certifications. The position requires adherence to company standards in a fast-paced environment.

Responsibilities

• Ensures the highest quality food and guest experience is delivered consistently.
• Assists in training new staff members across both Front of House and Back of House departments.
• Oversees overall restaurant flow between kitchen and guest service.
• Visits guest tables to ensure satisfaction and resolve concerns.
• Notifies management of low inventory and recommends new stock.
• Supports management in upholding service efficiency and food safety standards.

Skills

Restaurant experience in a high-volume Food & Beverage environment

Leadership experience

Strong written and verbal communication skills

Ability to interact professionally with multiple departments

Ability to manage multiple priorities in a fast-paced environment

Basic computer skills (Word, Excel, Outlook)

Education

High school diploma or GED

Valid food safety certification

Alcohol awareness certification

Job description

Margaritaville in Branson, Missouri, is looking for a Restaurant Operations Manager to ensure guest and staff satisfaction. This role involves training staff, overseeing restaurant flow, and implementing high-quality service and operational efficiency. Candidates should have 1–2 years of experience in a high-volume Food & Beverage setting and possess strong communication skills. Educational requirements include a high school diploma and necessary safety certifications. The position requires adherence to company standards in a fast-paced environment.