Restaurant Operations Lead — Guest Experience

IMCMV Holdings, Inc- Margaritaville Restaurants; Branson (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

IMCMV Holdings, Inc- Margaritaville Restaurants in Branson is seeking a dedicated restaurant team member to ensure high levels of guest and staff satisfaction. The role includes assisting in training, overseeing restaurant flow, and ensuring food quality and service standards are upheld. Ideal candidates will have 1–2 years of experience in a high-volume Food & Beverage setting, with strong communication and leadership skills. This position focuses on building guest rapport and ensuring operational compliance, creating a welcoming dining environment.

Qualifications

• 1–2 years restaurant experience in a high-volume Food & Beverage environment.
• Leadership experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Responsible for maintaining guest and staff member satisfaction.
• Coordinates kitchen and service teams to deliver high-quality food.
• Trains new staff members across departments.
• Visits guest tables to ensure satisfaction and resolve concerns.
• Supports management in overseeing expo operations.

Skills

Restaurant experience

Leadership experience

Communication skills

Professional interaction

Multi-tasking

Job description

IMCMV Holdings, Inc- Margaritaville Restaurants in Branson is seeking a dedicated restaurant team member to ensure high levels of guest and staff satisfaction. The role includes assisting in training, overseeing restaurant flow, and ensuring food quality and service standards are upheld. Ideal candidates will have 1–2 years of experience in a high-volume Food & Beverage setting, with strong communication and leadership skills. This position focuses on building guest rapport and ensuring operational compliance, creating a welcoming dining environment.