Guest Experience Lead

Margaritaville; Atlantic City (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

Margaritaville in Atlantic City is seeking a dedicated team member responsible for ensuring high levels of guest satisfaction and compliance with service standards. The role includes assisting in training new staff, maintaining service efficiency, and supporting management.

Ideal candidates will have prior restaurant experience, effective communication skills, and the ability to multitask in a fast-paced environment. This position requires physical stamina and a commitment to safety practices.

Qualifications

• Preferred experience in a restaurant environment.
• Demonstrated leadership or management skills.
• Excellent written and verbal communication skills.
• Ability to handle a heavy workload and multiple tasks.
• Basic computer skills in Word, Excel, and Outlook.

Responsibilities

• Ensure the highest quality product reaches guests.
• Assist in training new staff members.
• Maintain high standard of service efficiency and sanitation.
• Assist management with inventory and labor control.
• Engage with guests to ensure satisfaction.

Skills

Restaurant experience

Leadership experience

Communication skills

Multi-tasking ability

Computer skills (Word, Excel, Outlook)

Education

High school degree or GED

Job description

Margaritaville in Atlantic City is seeking a dedicated team member responsible for ensuring high levels of guest satisfaction and compliance with service standards. The role includes assisting in training new staff, maintaining service efficiency, and supporting management.

Ideal candidates will have prior restaurant experience, effective communication skills, and the ability to multitask in a fast-paced environment. This position requires physical stamina and a commitment to safety practices.