Guest Experience & Restaurant Operations Lead

LOGAN; Alabama; On-site; USD 42,000 - 56,000; Full time

Job summary

LOGAN in Alabama is seeking a Service Manager to deliver outstanding guest service, monitor satisfaction, and drive revenue growth while fostering a productive work environment. You will supervise front- and back-of-house operations, train staff, ensure safety and sanitation compliance, manage costs, and maintain vendor relationships.

Strong leadership and communication are essential to motivate the team and uphold our brand standards.

Qualifications

• Strong leadership and management skills.
• Excellent communication abilities and guest relation skills.
• Proven supervisory experience in a restaurant setting.
• Good computer skills and familiarity with POS systems.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Train and develop team members to ensure competency and high standards of customer service.
• Ensure compliance with sanitation and safety regulations.
• Manage day-to-day operations of the restaurant, including scheduling and shift management.
• Maintain relationships with vendors and control costs.

Skills

Leadership

Communication

Supervisory skills

Computer skills

Operations management

Budget awareness

Vendor management

Education

High school diploma

Restaurant management experience

3+ years restaurant experience

Tools

POS systems

Job description

LOGAN in Alabama is seeking a Service Manager to deliver outstanding guest service, monitor satisfaction, and drive revenue growth while fostering a productive work environment. You will supervise front- and back-of-house operations, train staff, ensure safety and sanitation compliance, manage costs, and maintain vendor relationships.

Strong leadership and communication are essential to motivate the team and uphold our brand standards.