Guest Experience & Reservations Host

Grand Pacific Resorts; Carlsbad (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Grand Pacific Resorts seeks a part-time front-of-house team member at Westin/Solea Carlsbad Resort & Spa to deliver exceptional dining experiences. You will seat guests, manage reservations, and support servers to ensure guest satisfaction.

Requirements include high school or equivalent, guest service experience, familiarity with OpenTable and wine knowledge; Food Handlers Certificate preferred.

Qualifications

• High school or equivalent education preferred.
• Experience in public contact or customer service position preferred. Preferred restaurant/hospitality experience.
• Experience with Open Table program preferred.
• Knowledge of wine preferred.

Responsibilities

• Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
• Ensure servers are aware of their seated tables and are meeting their guests needs.
• Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.

Skills

Public contact experience

OpenTable knowledge

Wine knowledge

Education

High school or equivalent

Job description

Grand Pacific Resorts seeks a part-time front-of-house team member at Westin/Solea Carlsbad Resort & Spa to deliver exceptional dining experiences. You will seat guests, manage reservations, and support servers to ensure guest satisfaction.

Requirements include high school or equivalent, guest service experience, familiarity with OpenTable and wine knowledge; Food Handlers Certificate preferred.